Customer service
Shipping
Nationwide express shipping is included on all orders. Worldwide shipping fee will be added to your cart during check out. Worldwide shipping fee doesn’t include the customs,duty,tax and other costs related to delivery country. Each piece is hand-finished and ships after order confirmation within related time mentioned on the product information.
Returns
Unfortunately we can not accept returns for made to order pieces unless a defect or damage reported officially during courier delivery with the signature of courier company and the buyer.We accept returns of other items within fourteen days of delivery on unused pieces with original tags.
For international deliveries we can not accept returns. All international orders regardless of product type are final sales. Refund is always possible for international deliveries if defect or damage products reported officially during courier delivery with the signature of courier company and the buyer.
Sizing
Refer to the size guide on each product page. For made-to-measure, we will request your measurements after order confirmation.
Custom to Measure
You can directly order standard sizes by reviewing our size chart, or request custom tailored manufacturing based on your specific measurements. Custom tailored manufacturing is subject to an additional charge. We will request your measurements after order confirmation. For custom-to-measure consultations before ordering process reach us at rcturkey.com
Care
Most pieces require professional dry cleaning. Care instructions are included with every order.
Contact
For orders, returns, shipping inquiries and wholesale write to contact@rcturkey.com
For custom-to-measure consultations write to rcturkey.com