PARTIES
This Distance Sales Agreement (“Agreement”) is executed and entered into by and between:
RCT: RCT Danışmanlık Hizmetleri Limited Şirketi, a legal entity duly established and operating under the laws of the Republic of Türkiye (hereinafter referred to as “RCT”), and
BUYER: The real or legal person who purchases goods or services via the website www.rctedit.com pursuant to the terms and conditions set forth herein (hereinafter referred to as the “Buyer”).
RCT and the Buyer shall hereinafter be collectively referred to as the “Parties”. By placing an order on the website, the Buyer conclusively confirms that they have read, understood, and consented to be bound by all the terms, conditions, and provisions of this Agreement.
2. SUBJECT OF THE AGREEMENT
The objective of this Agreement is to define and govern the mutual rights, liabilities, and obligations of the Parties regarding the online purchase of products offered by RCT through its website, as well as the subsequent dispatch and delivery of such products to the destination address designated by the Buyer.
3. GOODS AND SERVICES DISPLAYED ON THE WEBSITE
3.1. The essential characteristics, specifications, and other pertinent descriptions of the goods or services provided by RCT are accessible for review at www.rctedit.com.
3.2. The prices listed and exhibited on the website constitute the final retail sales price. Listed prices, commercial campaigns, and promotional commitments shall remain valid until they are updated, amended, or revoked by RCT. Price offers declared for a temporary duration shall expire at the end of the designated period. RCT reserves the absolute and unilateral right to implement, modify, or cancel discounts or promotional campaigns on its products and services at any time without prior notice.
3.3. Value-Added Tax (VAT), customs clearance duties, import tariffs, and any other statutory taxes or levies are strictly excluded from the displayed sales price of the goods or services. Any such taxes and fiscal liabilities shall be borne entirely and paid directly by the Buyer in accordance with the sovereign tax regulations and rates applicable in the Buyer’s country of delivery. RCT shall not be held liable under any circumstances for any customs or tax obligations arising from the importation of the goods.
3.4. Conditioned upon the receipt of full and complete payment, RCT shall deliver the ordered product to the Buyer within the estimated production timeframe explicitly specified for each respective item on the website.
4. MODE OF DELIVERY AND SHIPMENT
4.1. Following the successful processing of payment by the Buyer, RCT shall dispatch the purchased items through a third-party courier/cargo company. The products shall be delivered free of any defects or damages within the designated period, subject always to RCT's inventory availability and manufacturing capacity.
4.2. Since the base prices indicated on the website do not include taxes, import duties, and shipping charges, all such delivery fees and fiscal costs shall be paid directly and separately by the Buyer. The Buyer hereby acknowledges and irrevocably accepts the provisions of this clause.
4.3. RCT shall under no circumstances be held responsible or liable for any operational issues, losses, damages, non-deliveries, or delays caused by or attributable to the courier/cargo company during the logistical transit of the products to the Buyer.
5. CANCELLATION, RETURN, AND EXCHANGE POLICY
5.1. The Buyer acknowledges that all products displayed on www.rctedit.com are specifically personalized, customized, and tailored to order based on the individual measurements, dimensions, and unique preferences submitted by the Buyer. Consequently, all purchases made through www.rctedit.com are strictly non-exchangeable and non-returnable. The Buyer explicitly declares and agrees that they waive any right to return or exchange products purchased from RCT due to the customized nature of the manufacturing.
5.2. The Buyer does not possess the right of withdrawal from this contract, nor do they have the right to unilaterally terminate it. In the event that a payment is collected as a prepayment or deposit and the Buyer subsequently attempts to revoke the order or withdraw from the contract, such prepayment shall be forfeited and retained by RCT as a contractual cancellation fee.
6. REPRESENTATIONS, WARRANTIES, AND COVENANTS OF THE BUYER
6.1. The Buyer hereby represents, warrants, and declares that they have thoroughly reviewed and understood the essential qualities, net sales price, payment mechanisms, and shipping conditions of the product subject to this Agreement by reading the preliminary information available on www.rctedit.com, and that they have provided their explicit confirmation electronically. By confirming this Agreement online, the Buyer explicitly verifies that they have obtained accurate, transparent, and comprehensive information regarding the product's features, pricing (excluding taxes/delivery costs), payment terms, and delivery schedules.
6.2. The Buyer confirms that they have read, understood, and agreed to all preliminary terms and conditions incorporated into this contract. The Buyer covenants to fulfill all their contractual obligations fully, accurately, and in a timely manner, and assumes all associated rights and liabilities tied to the transaction and shipping processes.
6.3. The Buyer declares, warrants, and undertakes that they have read, comprehended, and been thoroughly informed by the Clarification Text regarding the Personal Data Protection Law published on www.rctedit.com and referenced herein. The Buyer grants their explicit consent for the processing and lawful sharing of their information as permitted under applicable legislation.
7. RIGHTS AND OBLIGATIONS OF RCT
7.1. RCT is required to supply the items purchased by the Buyer completely and free from any defect, contingent upon the availability of the product specifications on the website. Upon receipt of the consignment, the Buyer is under a strict legal obligation to promptly inspect the products and must report any manifest or latent defects to RCT within a maximum period of fourteen (14) days. Failure to notify RCT within this 14-day window shall result in the forfeiture of the Buyer's legal rights to claim any remedy for such defects.
7.2. RCT shall manufacture and deliver the online orders in strict compliance with the sizes, dimensions, and measurements specified by the Buyer. RCT disclaims any and all liability or responsibility if the Buyer’s physical dimensions change or deviate from the measurements provided on the original order date.
7.3. RCT shall notify the Buyer regarding the dispatch details and method of shipment, with all shipping costs being charged to the account of the Buyer.
7.4. RCT retains the right to collect payments via credit card, debit card, bank wire transfer (money order/EFT), or any other valid payment systems integrated into the website. RCT shall not be held liable for transactional errors, systemic interruptions, or processing delays caused by banking institutions or financial intermediaries. In the event of a collection failure attributable to banks, the Buyer may remain obligated to execute the payment once again.
7.5. RCT reserves the exclusive and unilateral right to modify the website's contents, update interfaces, and alter inventory quotas at its sole discretion without providing any justification. The Buyer cannot claim any vested rights or entitlements over products that were merely reserved, placed in a shopping cart, or attempted to be purchased prior to such unilateral changes.
7.6. RCT’s legal obligation to ship and deliver the product is fully satisfied and completed upon the safe handover of the package to the courier/cargo company with the Buyer's shipping address attached. From that moment onward, RCT is entirely exonerated from any liability if the carrier fails to deliver the package or if the individuals present at the designated destination address refuse or fail to accept delivery.
8. PROTECTION OF PERSONAL DATA
The Buyer acknowledges, confirms, and declares that they have accessed, read, and evaluated the Clarification Text and Explicit Consent documentation concerning the Personal Data Protection Law (KVKK) published at www.rctedit.com. The Buyer agrees to the processing, storage, and management of their personal data in total alignment with the provisions of the relevant data protection legislation.
9. FORCE MAJEURE
RCT shall be obligated to notify the Buyer in the event that the delivery of the product cannot be executed within the contractually promised period due to instances of force majeure or extraordinary events, including but not limited to severe weather conditions preventing shipment, natural disasters, epidemics, wars, mobilization, or major transport infrastructure failures. In such circumstances, the Buyer shall have the right to suspend or postpone the delivery schedule until the force majeure event is entirely resolved. The Buyer explicitly acknowledges, declares, and undertakes that this right to postpone applies solely to unforeseen force majeure events that did not exist and could not be anticipated on the date of execution of this contract. Due to the customized nature of the goods, the Buyer cannot cancel the order on these grounds; RCT shall process and dispatch the customized order to the Buyer as soon as the force majeure event lapses.
10. LEGAL GOVERNANCE, EVIDENCE, AND JURISDICTION
10.1. For any matters or disputes not explicitly governed by the provisions of this Agreement and its annexes, the Law No. 6502 on the Protection of Consumers and the relevant provisions of the Turkish Commercial Code (applicable to commercial entities and merchants) shall apply.
10.2. Any conflict, claim, or dispute arising out of or in connection with the implementation, interpretation, or execution of this Agreement and its annexes shall be governed by, construed, and enforced in accordance with Turkish Law. The Central Courts and Enforcement Offices of Istanbul (Çağlayan) shall have exclusive jurisdiction over any such disputes.
10.3. In the event of a legal dispute, all commercial books, digital records, electronic invoices, and official data systems maintained by RCT shall constitute definitive, binding, and exclusive evidence under the relevant procedural codes.
10.4. This Agreement consists of ten (10) primary sections. RCT reserves the unilateral and unchallengeable right to modify, amend, or update the terms of this Agreement at any time.
LEGAL SIGNATORIES:
DIGITAL SELLER: RCT DANIŞMANLIK HİZMETLERİ LİMİTED ŞİRKETİ
BUYER: [Confirmed Electronically upon Order Placement]