Last updated: 5 July 2026
1. PARTIES
This Distance Sales Agreement (“Agreement”) has been entered into and entered into force by and between the following parties:
SELLER (RCT): RCT Danışmanlık Hizmetleri Limited Şirketi, a company established and operating under the laws of the Republic of Turkey (hereinafter referred to as “RCT”), and
BUYER: The real person or legal entity who purchases goods or services through the website www.rctedit.com within the framework of the terms and conditions set forth in this Agreement (hereinafter referred to as the “Buyer”).
RCT and the Buyer shall be individually referred to as a "Party" and collectively as the "Parties".
By confirming the order through the website, the Buyer shall be deemed to have read, fully understood, and explicitly agreed to be bound by all the terms, legal provisions, and obligations of this Agreement.
SELLER
Company Title: RCT Danışmanlık Hizmetleri Limited Şirketi
Address: Maslak Mah.Bilim Sok. No5 Kat:13 Maslak Sarıyer/İstanbul
E-mail : contact@rcturkey.com
Tel : 0212 366 02 80
Mersis No: 0734098305400001
Tax Plate No : 7340983054
BUYER
Name Surname / Title:
Delivery Address:
Telephone / E-mail:
E-Mail:
Tax Office :
Tax ID:
2. SUBJECT TO THE AGREEMENT, PRODUCT ,PRICE, PAYMENT, AND DELIVERY
The subject of this Agreement is the determination of the rights and obligations of the Parties regarding the SELLER's commitment to sell and transfer the product, the specifications of which are specified below, that the BUYER wishes to order from the WEBSITE, in exchange for the full payment of the price specified in this Agreement.
The Type and Nature, Quantity, Brand/Model/Color, Unit Price(s), and Sales Price of the products (goods/services), along with Payment (collection) Details and Delivery Information, including the place of delivery declared by the BUYER, are as specified below. In the event that the cargo company that will perform the delivery does not have a branch in the BUYER's location, the BUYER must collect the product from another nearby branch to be notified by the SELLER (necessary information regarding this matter will be provided to the BUYER via e-mail, SMS, or telephone). Other matters regarding delivery are specified in the Agreement. In the event that the order is placed, the BUYER shall be deemed to have accepted all the terms and conditions of this Agreement.
Product / Service Description and Price
Product / Service Description (SKU, Size, Color):
Quantity:
Unit Price:
Total Amount (VAT Included):
Shipping Fee:
GRAND TOTAL (VAT INCLUDED):
Payment Method:
Billing Address:
Delivery Address & Information
Delivery Address:
Name Surname / Title:
Estimated ship time :
Invoicing Details
Invoice Title:
Invoicing Address:
Tax Office :
Tax ID:
Telephone :
E-mail:
The BUYER acknowledges, confirms, and declares that they have been informed prior to the establishment of this Agreement through its acceptance on the WEBSITE, and prior to placing an order or incurring any payment obligation, by viewing and examining all general and special explanations on the relevant pages and sections of the WEBSITE regarding the matters contained herein.
3. GOODS AND SERVICES OFFERED ON THE WEBSITE AND GENERAL PROVISIONS
3.1. The basic features, technical specifications, and all other explanatory details of the products or services offered for sale by RCT on the website can be reviewed at www.rctedit.com.
3.2. The prices listed and announced on the website are the final retail sales prices for the end consumer. These announced prices, commercial campaigns, and commitments shall remain in force unless updated, amended, or canceled by RCT. Price offers presented for a limited period of time shall automatically expire at the end of the specified period. RCT reserves the right to unilaterally grant discounts, amend such discounts, or completely cancel them at any time without prior notice.
3.3. For domestic deliveries within Turkey, Value Added Tax (VAT) is included in the sales price displayed on the website. For orders placed from abroad, the sales prices inclusive of Turkish VAT shall apply. For orders placed from abroad, customs duties, similar taxes, and financial liabilities shall be borne and paid directly by the Buyer in their entirety, in accordance with the official tax legislation and rates of the country where the Buyer is located and where the delivery will be made. RCT shall under no circumstances be held liable for any customs or tax liabilities that may arise during the importation of the products.
3.4. Provided that the product price is paid in full, RCT is obliged to deliver the ordered product to the Buyer within the estimated production period specified separately for each product on the website.
3.5. In order for the Buyer to make a payment by credit card, the credit card information must be filled in completely and accurately in the relevant section.
3.6. Payments by credit card can be made in a single lump sum or in installments, the number of which may be determined within the scope of specific campaigns. In installment transactions, the relevant provisions of the agreement signed between the Buyer and the Bank shall apply. The Bank may organize campaigns and apply a higher number of installments than the installment number selected by the Buyer, or offer services such as installment postponement. Such campaigns are at the sole discretion of the Bank.
3.7. Since sales on credit/installments can only be made with credit cards belonging to the Bank, the Buyer acknowledges, declares, and undertakes that they shall separately confirm the relevant interest rates and default interest details from the Bank; and that the provisions regarding interest and default interest shall be applied within the scope of the credit card agreement between the Bank and the Buyer pursuant to the applicable legislation.
3.8. In the event that payments are made in installments, the reflection of any potential refund to the respective credit card in monthly installments is entirely subject to the procedures and practices of the Bank. Since the reflection of the amount on the Buyer's accounts after the refund transaction is transferred to the Bank by RCT is entirely related to the Bank's processing timeline, the Buyer acknowledges and declares that RCT has no intervention or liability for any potential delays.
GENERAL PROVISIONS
3.9. The Product subject to the Contract shall be delivered to the BUYER or to the third party/entity at the address indicated on the WEBSITE, within the committed delivery period and in any event provided that it does not exceed the statutory period of 30 (thirty) days, in accordance with the principles specified below and in Article 4 of this Contract. However, the delivery period for Products prepared in line with the Buyer’s requests or personal needs may exceed the respective 30 (thirty) days. Within this scope, the delivery period may exceed 30 (thirty) days for Products whose order status is specified as "Pre-Order" or "Made to Order" prepared in line with the BUYER’s requests or personal needs. Accordingly, when the Buyer purchases a Product with the status of "Made to Order" or "Pre-Order", the failure to perform delivery within 30 (thirty) days shall not be deemed a breach of the Contract, and therefore the BUYER shall not be entitled to terminate the Contract for this reason.
3.10. In the event that the BUYER is not personally present at the address at the time of delivery of the products and the persons at the address decline to accept the delivery, the SELLER shall be deemed to have fulfilled its performance in this regard. If there is no one to receive the delivery at the address, it is the BUYER’s responsibility to contact the cargo/courier company and monitor the shipment of the products. If the Product is to be delivered to a person/entity other than the BUYER, the SELLER cannot be held responsible if the person/entity to be delivered is not present at the address or declines to accept the delivery. In such cases, any and all damages resulting from the BUYER’s late receipt of the Product, as well as expenses arising due to the Product waiting at the cargo company and/or the return of the cargo to the SELLER, shall be borne by the BUYER.
3.11. Unless otherwise stipulated in writing by the SELLER, the BUYER must pay the price of the Product in full before taking delivery. In cash sales, if the Product price is not paid in full to the SELLER prior to delivery, and in installment sales, if the overdue installment amount is not paid, the SELLER may unilaterally cancel the contract and withhold delivery of the Product. If, for any reason after the delivery of the Product, the bank/financial institution to which the processed credit card belongs fails to pay the Product price to the SELLER or demands a refund of the paid price, the Product shall be returned by the BUYER to the SELLER within 3 days at the latest. If the non-payment of the Product price stems from a fault or negligence of the BUYER, the shipping costs shall be covered by the BUYER. The SELLER's other contractual and legal rights, including the pursuit of the Product price receivable without accepting the return, are additionally and in any event reserved.
For the avoidance of doubt; in cases where the BUYER pays the sales price via credit card, installment card, etc. issued by banks (including financial institutions), all facilities provided by these cards are credit and/or installment payment options provided directly by the card-issuing institution. Product sales realized within this framework, the price of which is collected by the SELLER in a lump sum or periodically, are not deemed credit or installment sales with respect to the parties of this Contract, but are cash sales. The SELLER's legal rights in cases legally deemed as sales by installments (including the rights to terminate the contract and/or demand the payment of the entire remaining debt together with default interest in case of non-payment of installments) are available and reserved within the framework of the relevant legislation. In the event of default by the BUYER, default interest shall be applied at a monthly rate as prescribed by the applicable laws.
3.12. If the Product cannot be delivered within the statutory maximum period of 30 days due to force majeure/extraordinary circumstances (such as adverse weather conditions, heavy traffic, earthquake, flood, fire) outside the normal sales/delivery conditions, the SELLER shall inform the BUYER regarding the delivery. In this case, the BUYER may cancel the order, order a similar product, or wait until the end of the extraordinary situation.
3.13. In the event it is understood by the SELLER that the Product subject to the Contract cannot be supplied for any reason, the SELLER may supply another good/service of equal quality and price, provided that it clearly informs the BUYER within three (3) days from the date of learning about this situation through a method compliant with the law and obtains the BUYER's verbal/written consent; and the SELLER shall thereby be deemed to have fulfilled its commitment under the Contract. The BUYER is completely free in all respects whether or not to give the said consent, and in cases where consent is not given, contractual and legal provisions regarding order cancellation (termination of the Contract) shall apply.
3.14. The BUYER may notify the SELLER of their requests and complaints regarding the Product and the sale, either verbally or in writing, by reaching out through the SELLER communication channels provided in the introductory section of the Contract.
3.15. If the BUYER is a legal entity, it shall not be entitled to exercise any consumer rights, primarily the right of withdrawal, regarding Products acquired for commercial or professional purposes (bulk purchases shall, under all circumstances, be deemed as such).
4. DELIVERY METHOD AND SHIPMENT PROCESSES
4.1. Following the successful completion of the payment by the Buyer, RCT shall ship the purchased products, free from any defects or damages, to the Buyer within the committed period through a contracted third-party cargo/courier company, subject to stock availability and/or production capacity.
4.2. Since taxes, import duties, and transportation expenses are not included in the base prices announced on the website, such delivery costs and expenses for international orders shall be borne directly and separately by the Buyer. The Buyer declares that they accept this provision irrevocably.
4.3. RCT shall under no circumstances be held responsible or liable for any operational disruptions, losses, damages, non-delivery, or delays arising from or attributable to the cargo company during the transit and logistical transportation of the products to the Buyer. Even if the Buyer is not present at the address at the time of delivery, RCT shall be deemed to have fulfilled its obligation fully and completely. Therefore, any damages resulting from the late delivery of the product by the Buyer, as well as any expenses incurred due to the product waiting at the cargo company and/or the return of the cargo to RCT, shall be borne by the Buyer.
4.4. If RCT has declared on the website that the delivery fee for purchases exceeding a certain amount will be covered by RCT, the delivery cost shall belong to RCT. Otherwise, delivery costs shall be borne by the Buyer.
4.5. Obligation to Collect from the Nearest Branch in the Absence of a Cargo Branch:
Delivery in Regions Without a Cargo Branch: In the event that the cargo company contracted by RCT does not have a physical branch or a delivery coverage area in the district, town, or village where the delivery address declared by the Buyer is located , the Buyer is obliged to personally collect the order package from the nearest cargo branch to be notified to them by the cargo company.
In regions where home delivery cannot be made, if the order is returned to RCT due to the Buyer's failure to collect the package from the branch, the Buyer shall be responsible for all resulting processes and shipping costs.
5. CANCELLATION, RETURN, AND RIGHT OF WITHDRAWAL
5.1. The Buyer acknowledges in advance that a portion of the products on www.rctedit.com are tailor-made and designed individually in accordance with the personal measurements, size details, and special requests of the Buyer. In this regard, pursuant to the legislation, no product exchange, product return, or cancellation can be made for tailor-made goods prepared in line with the requests or personal needs of the Buyer. Since the production is entirely customized, the Buyer explicitly declares and accepts that they waive their rights of return, exchange, and withdrawal regarding custom-made (made-to-order) products purchased from RCT. If the Buyer wishes to cancel the order after such orders are established, the advance payment/deposit made shall not be refunded to the Buyer and shall be retained by RCT as a contract cancellation penalty (withdrawal fee).
5.2. Right of Withdrawal (For Standard/Non-Customized Products): If the product subject to the Agreement is a standard product that is not made-to-order or custom-made, the Buyer may exercise their right of withdrawal within 14 (fourteen) days from the date of delivery to themselves or to the person/organization at the indicated address, without giving any justification and without paying any penalty. In order to exercise the right of withdrawal, an explicit notification must be made to RCT via e-mail or telephone within the same period, and the product must not fall under the category of products for which the right of withdrawal cannot be exercised as specified in Article 5.4. The Buyer must send the product back to RCT or to its authorized person within a maximum of 10 (ten) days from the date the notification regarding the exercise of the right of withdrawal is directed. The delivery cost of the standard product returned due to the exercise of the right of withdrawal shall be borne by RCT. In case this right is exercised, pursuant to tax legislation, the return of the original invoice delivered with the product is mandatory. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be refunded to the Buyer.
5.3. Within 14 (fourteen) days following the receipt of the notification regarding the right of withdrawal, the standard product price, including delivery costs, if any, and all payments collected shall be refunded by RCT to the Buyer in accordance with the payment instrument used for the purchase. RCT reserves its rights of set-off, deduction, and discount arising from the Agreement and the law regarding the amount to be refunded. In cases where the right of withdrawal is available, the Buyer is legally responsible for any changes and deteriorations that occur if they do not use the goods in accordance with their operation, technical specifications, and instructions for use within the withdrawal period. Accordingly, the Buyer may lose the right of withdrawal if any change or deterioration occurs due to the product not being used in accordance with the instructions for use, technical specifications, and operation during the period until the withdrawal date.
5.4. Other Cases Where the Right of Withdrawal Cannot Be Exercised:
- Agreements for goods or services whose prices vary depending on fluctuations in financial markets and are beyond the control of the seller.
- Agreements for goods prepared in line with the Buyer’s requests or personal needs (including custom designs, tailor-made products, and products with standard measurements manufactured upon order).
- Agreements for the delivery of goods that are perishable or may expire quickly.
- Agreements for the delivery of goods whose protective elements such as packaging, tape, seal, or package have been opened after delivery, and whose return is not suitable for health and hygiene reasons.
- Agreements for goods that are mixed with other products after delivery and cannot be separated due to their nature.
- Agreements for services performed instantly in the electronic environment or intangible goods delivered instantly to the Buyer.
5.5. Refund of Shipping and Delivery Costs:
If RCT has declared on its website that the delivery fee for purchases exceeding a certain amount will be covered by RCT, the delivery cost belongs to RCT. RCT does not charge any shipping/delivery fee to the Buyer for domestic orders placed via rctedit.com (the shipping cost is covered by RCT).
5.6. Obligation of Return Invoice for Corporate Purchases:
In the event that the Buyer is a legal entity (company, foundation, association, etc.) and the order invoice is issued as a corporate invoice (as a taxpayer) on behalf of the Buyer , a legal "Return Invoice" (or a return invoice via the relevant system if they are an e-invoice/e-archive taxpayer) must be issued by the Buyer legal entity in the name of RCT for the return of the said products.
Returns of corporate orders for which a return invoice is not issued, is issued deficiently, or is not delivered physically/digitally to RCT shall under no circumstances be accepted, and no refund of the product price shall be made.
6. DECLERATIONS,RESPONSIBILITIES AND OBLIGATIONS OF THE BUYER
6.1. The Buyer declares that they have read and informed themselves about all the preliminary information texts regarding the basic characteristics, sales price, payment methods, and delivery terms of the product subject to the Agreement on the website www.rctedit.com, and that they have confirmed this preliminary information electronically. By approving this legal text online, the Buyer confirms that they have obtained accurate, transparent, and complete information regarding product specifications, pricing, payment and logistics processes.
6.2. The Buyer confirms that they have read, understood, and accepted all the prerequisites and articles contained in this document. The Buyer undertakes to fulfill all contractual responsibilities regarding the purchase and shipment processes completely, flawlessly, and on time, and assumes the rights and obligations arising therefrom. The Buyer is responsible for inspecting the product subject to the Agreement before receiving it, and shall not accept damaged or defective products such as crushed, broken, or torn packaging, and shall ensure that a report/minutes is drafted by the cargo company representative. Otherwise, RCT shall accept no liability, and the delivered product shall be deemed to be undamaged and intact. The obligation to meticulously protect the product after delivery belongs to the Buyer.
6.3. The Buyer acknowledges and declares in advance that they have read and fully understood the content of the Personal Data Protection Law (KVKK) Clarification Text available in this Agreement and on the website, and that they have been informed on this matter. The Buyer undertakes that they explicitly consent to the processing of their data and its sharing with third parties within the legal limits permitted by the legislation.
6.4. For international shipments, any products abandoned to customs due to customs duties, taxes, or similar costs shall be the sole responsibility of the Buyer. The Buyer shall have no right to claim any compensation from the Seller for the cost of the goods or any other expenses based on the premise that the product was not received. The Buyer hereby acknowledges, represents, and warrants in advance that they bear full liability for any products abandoned to customs.
7. RIGHTS AND OBLIGATIONS OF RCT
7.1. RCT is obliged to deliver the products ordered by the Buyer completely, in full, in accordance with the specifications specified in the order, and together with warranty documents and user manuals, if any, provided that the technical and design features are available on the website. If the product subject to the Agreement is to be delivered to a person/organization other than the Buyer, RCT cannot be held responsible if the recipient person/organization does not accept the delivery. The Buyer is obliged to inspect the delivered products immediately and to notify RCT of any patent or latent defects within fourteen (14) days at the latest from the delivery date. If no notification is made within this 14-day period, the Buyer shall lose their legal claims and compensation rights regarding the said defect.
7.2. RCT shall manufacture and deliver online orders completely in accordance with the sizes, body specifications, and measurements declared by the Buyer. RCT has no legal liability for any changes or differences that may occur in the physical measurements of the Buyer after the order date.
7.3. In cases where the delivery of the product becomes impossible (stock depletion, commercial impossibility, etc.), RCT shall notify the Buyer in accordance with the law within 3 (three) days from the date it learns of this situation. In this case, the Buyer may exercise one of their rights to cancel the order, to replace the product subject to the Agreement with its precedent, if any, and/or to postpone the delivery period until the preventing situation disappears. If the Buyer cancels the order, the price paid and documents, if any, shall be refunded within 14 (fourteen) days.
7.4. RCT is entitled to collect product prices via credit card, debit card, wire transfer/EFT, or other valid payment systems integrated into the website. RCT cannot be held responsible for systemic errors, interruptions, or collection delays caused by banks or financial intermediary institutions. In the event that the payment is not transferred to RCT accounts due to a disruption in the banking system, the Buyer may remain obliged to re-pay the relevant product price.
7.5. RCT reserves the right to amend the content of the website, update the interface, and unilaterally determine product stock quotas without showing any justification. The Buyer cannot claim any vested rights or priority over products that have only been added to the cart, reserved, or attempted to be purchased before such unilateral changes are made.
7.6. RCT's obligation to ship and deliver the product shall be deemed to be fully fulfilled upon the secure delivery of the package to the cargo/courier company by specifying the Buyer's delivery address. From this moment on, RCT shall be released from all kinds of legal and criminal liability in cases where the cargo company fails to deliver the product or the persons present at the Buyer's address do not accept the delivery.
8. PROTECTION OF PERSONAL DATA AND COMMERCIAL ELECTRONIC MESSAGE PERMISSION
The Buyer acknowledges that they have reviewed, read, and evaluated the Clarification Text and Explicit Consent declarations within the scope of the Personal Data Protection Law No. 6698 (KVKK) published at www.rctedit.com. The Buyer declares that they consent to the processing, storage, and administration of their personal data in full compliance with the relevant data protection legislation.
Unless otherwise specified, the Buyer permits the personal information submitted by them to be recorded, kept in written/magnetic archives, preserved, processed, updated, shared, transferred, and used by RCT, its current and future affiliates, subsidiaries, partners, successors, and/or third parties/organizations to be determined by them, indefinitely or for a period to be foreseen, for all kinds of advertisement, promotion, communication, sales, marketing, store card, credit card, and membership applications, and permits them to establish contact via SMS, internet, mail, telephone, and similar channels. If the Buyer wishes to change their data sharing preferences, they may communicate this request to the communication channels specified by RCT.
9. FORCE MAJEURE
If the product subject to the agreement cannot be delivered within the required period due to force majeure events or extraordinary circumstances such as adverse weather conditions preventing shipment, natural disasters, epidemics, war, mobilization, or interruption of the general transportation infrastructure, RCT is obliged to notify the Buyer of the situation. In such cases, the Buyer may exercise the right to postpone the delivery process until the force majeure event disappears. The Buyer explicitly acknowledges, declares, and undertakes that they know that the said right of postponement is valid only in cases of force majeure that did not exist and could not be foreseen at the date of establishment of the agreement. Due to the nature of custom-made and made-to-order production, the Buyer cannot cancel the order for these reasons; RCT shall complete the custom production order and ship it to the Buyer after the termination of the force majeure event.
10. GOVERNING LAW, EVIDENCE AGREEMENT, AND COMPETENT JURISDICTION
10.1. In all matters not explicitly regulated in this Agreement and its annexes, the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts shall primarily apply; and the provisions of the Turkish Commercial Code shall apply in terms of commercial companies and merchants.In cases where the BUYER is a legal entity or a merchant, Istanbul (Caglayan) Courts and Enforcement Offices shall have exclusive jurisdiction.
10.2. This Agreement and its annexes shall be governed by, and construed and enforced in accordance with, the laws of the Republic of Turkey. Any and all disputes, claims, or controversies arising out of or in connection with this Agreement shall be resolved by the District and Provincial Consumer Arbitration Committees within the buyer's place of residence, subject to the monetary limits determined and announced annually by the Ministry of Trade pursuant to the law. For disputes exceeding the aforementioned monetary limits, Consumer Courts shall have jurisdiction. Within this framework and subject to the designated monetary limits, the BUYER may apply to the Arbitration Committees in their place of residence (domicile) or, pursuant to Article 73/A of the Law, to the Consumer Courts, provided that mediation is resorted to as a mandatory prerequisite prior to filing a lawsuit.
10.3. In the event of a legal dispute; all commercial books, digital records, electronic invoices, computer, and database records belonging to RCT shall constitute conclusive, binding, and exclusive evidence in accordance with the Code of Civil Procedure.
10.4. Mandatory Mediation Condition: Pursuant to Article 73/A of the Law No. 6502 on the Protection of Consumers, applying to a mediator before filing a lawsuit in Consumer Courts is a legal prerequisite for the lawsuit. The Parties are obliged to operate the legal mediation process before applying to the court in disputes exceeding the Consumer Arbitration Committee limits.
10.5. This Agreement consists of 10 (ten) main articles, and RCT reserves the right to change, amend, or update the terms of the agreement unilaterally at any time.
The BUYER acknowledges and declares that they have read all the conditions and explanations written in this Agreement and the order-contract preliminary disclosures forming an integral part thereof (on the WEBSITE) , that they have prior information on all matters written in this Agreement, including the basic characteristics-qualities of the Product/Products subject to sale, sales price, payment method, delivery conditions, all other preliminary information-disclosures regarding the SELLER and the Product subject to sale, and the right of withdrawal, personal information-electronic communication, that they have seen all of these electronically on the WEBSITE, and that they have accepted the provisions of this Agreement along with ordering the Product by giving their confirmation-approval-acceptance-permission electronically on the WEBSITE.
LEGAL SIGNATORIES:
SELLER: RCT DANIŞMANLIK HİZMETLERİ LİMİTED ŞİRKETİ
BUYER: [Approved Electronically During Order Confirmation]